First of all, I'd like to attest that I've been a customer here for a while and one bad experience has completely changed my opinion about the type of service given here. Last night I invited 3 friends who had never been to this restaurant for happy hour. The bartender argued with me about the drink I ordered, which wasn't alcoholic to begin with. Took them over 15 minutes to take our order and there was no particular attention or checkup on how we were doing. The "so called" manager who I called and spoke to this morning happened to be the same guy who was chit-chatting with the bartender, instead of serving us or providing elite service. May this be a lesson learned to your company as I will take this matter to the corporate level. It's a shame to see the kind of management running this place when there's no certain reassurance on the type of expected service most loyal customers are accustomed to when they bring other clients into the scene.