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  • Ripped-off. This is what happened. I was 10 minutes late for my appointment, but when I got there the receptionist informed me of all the services that were included in the haircut. I also mentioned that I wanted some other services and she told me she didn't think they could do them today because they were booked up. Understandable. They then had me take the time to fill out a form and then had me sit down to wait for a few minutes before coming to get me for my haircut. Then the hairdresser starts to cut my hair and once she was well into my haircut decides to tell me that since I was late (in a nice way) that I wouldn't be getting the additional services that are INCLUDED in the what I was paying for. She said I could get those services later if I came back for the free clean up. Now I understand I was late but she should have told me this before starting to cut my hair so I can decide if I want to go forward without the services or reschedule. She could've at least had the decency to wash the cut hair out of my head, being that I went during my work hours in a full suit. Nope all she did was Rush me off so she can get to her next client who was waiting. The service probably only lasted 10 minutes since I only got my sides cut and not the top, which means that if you include the 10 minutes I was late and the few minutes they had me waste filling out their form and sitting in the waiting area, she had booked someone about 20 minutes after me. Hardly seems like a enough time for a decent haircut that's supposed to include additional services like wash before and after, scalp massage, among others. I went to this place to get good service and enjoy a relaxing time and all i got was half a haircut for a whopping $42 dollars and a feeling of being rushed. Rip-off. I didn't say anything about the bad service because I was actually in disbelief that it was happening. Oh and do you think they bothered to ask if I wanted to schedule the other services I initially asked for? Nope. Not going back.
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