Very trendy modern spot that is still fairly new in the Biltmore area. We used to frequent this place at least once or twice a week however after 2 bad services in a row and a few others here and there. We made a decision to just give our gift card the manager gave us to someone else. We rather go somewhere the employees at least have an appearance that they somewhat enjoy their job and the people they are servicing. I would suggest looking into retraining your staff. Smiles, attentiveness, and being nice are part of a servers job. If you have 1 bad seed, it can spread. I believe this is the case here. It's really too bad, great looking spot, good food and drinks......the rest is just ok.