I have never had a bad experience. I have brought friends here for piercings as well and they have all been extremely pleased. DON'T GO ANYWHERE ELSE! You will not regret your decision to use Halo. I trust them completely. Halo is immaculately clean.
The staff is top notch. Ana has ninja fast hands. Truly. Ana is the most professional, knowledgeable, funny, and friendly piercer. She can make even the most nervous person feel at ease and has done my last three piercings. Tish and Stephani are both super friendly at the counter. Both gals are helpful about jewelry choices.
(Just be careful....piercings are addicting. *wink*)