Been to this location several times and their customer service really needs help. The first few times I was here, I didn't mind their lack of customer service but this time was the worst. It took at least 10 minutes for someone to notice us and seat us. Bartenders clearly saw us waiting but didn't even do anything. Ridiculous. As we are finally seated, we waited for another 15 minutes trying to find a server. I had to get up and go to the bar go ask them to get us a server. Finally server comes and takes our order. Not even a single apology or acknowledgement of what had happened. It took another 20 minutes for our order to come. We ordered the prime rib and the mushroom pasta along with the churros. Everything was good except the churros as it was so oily and over fried, yuck! Wasted almost an hour waiting here. Not sure if I'll ever come back.