Was not greeted or assisted when I came in. The place is disorderly and dirty looking. Finally when I figured things out on my own I waited for the ladies to finish their conversation about whatever trivial weekend blunder they were talking about. Kimberly was the raised eyebrow, gum chewing teller indifferent to the clients needs. She input the information from my sheet, and tried to tell me that if the recipient is not there upon first delivery, UPS sends it back to the sender and that I should get additional services added. I'm no shipping pro but obviously they take it back to the nearest UPS store and leave a note at the door. I then said that I was ok without extra services and said "I don't care how it gets there as long as it actually gets there" in a friendly way. She then half rolled her eyes and smirked and said "I don't care either" in a smart a** way. Her smart attitude was a turn off considering I'm usually patient with lazy service people. All In all I do not recommend this store I don't feel trustful or secure in sending my important document with them, I'm afraid it could get lost now- I checked the status I my shipment using the tracking number and it says its not available. Don't recommend, find another location to ship from. :)