The first time I went to Garfield's with my boyfriend the experience was deplorable. I won't go into detail here because the manager came to speak to us and more than made up for the experience. He gave us a gift card to return to the restaurant to give it a second chance and so we did.
The second time, not much better. We sat near the window because it was too cold to sit outside on their beautiful patio. Our server was friendly enough, but didn't really go out of her way to make herself memorable. The first thing that bothered us was that we went when drinks were 2 for 1, which is their happy hour special, and we didn't even see the sign on the table that let us know until after we ordered our drinks. We thought the server would have told us, seeing as how we still had 1 hour left of happy hour. It wasn't until we brought it to her attention that she gave us the Happy Hour drink prices. This restaurant brings to mind a philosophy I strong believe in, which is that good service is more important than good food.
The manager was nice the first time we went in and because of him we returned. This time, it's highly unlikely that we will return for dinner. I do have to say the food was good. It's a bit pricier than I'd normally pay, but the quality makes it worth the price. I had the crab cakes and they were delicious. My boyfriend had the steak and it came with asparagus and mashed potatoes. Both dishes were very yummy and the steak was cooked properly, which was a plus.
Note: I do want to return during brunch over the weekend because there is an open Bloody Mary bar and I just love me some Bloody Mary's!