Today before I drove to CCC I called to inquire about what they would buy from me. A lady answered the phone and I described to her exactly what I wanted to bring to their store.
She said; Yes we are taking pictures and I told her exactly the style of what I was bringing in.
When I get there I was promptly greeted by a young man who I assume was one of the furniture movers. And he told me he'd ask a buyer to look at my pictures.
I'm left waiting there for 10 minutes before a buyer shows up to check out my pictures.
Then when someone does show up there is absolutely NO customer service whatsoever.
I'm met with an older man who barely takes a look at what I had to consign and tells me, we don't really take any of this kind of "religious" stuff.
What? What are you taking about? These pictures are just quotes on canvas.
I mentioned to him that I wished the lady on the phone would have told me they weren't not taking barn-style pictures ever.
Then I wouldn't have wasted my time, gas and energy to drive all the way there.
This was extremely disappointing to say the least and shows me why the reviews on this Colleen's consignment isn't so great. I'm afraid I won't be doing business at this location again.
If you don't have customer service then you'll end up with no customers, if you don't change your methods on how to deal with people.