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  • Where to start...The Cheesecake Factory is like an old stand by with decent food & decent service. I visit this restaurant about 4 times a year. This past visit was probably one of the worst. Ok, maybe it was the worst. I ordered the Chicken Chipotle Pasta. $16.95. This is one of my favs but this time the chicken was a bit over cooked. I'm not a fan of dry chicken. The rest of the dish was ok. K ordered the Bang Bang Chicken & Shrimp. $17.95. She had to ask for additional sauce because it came out with very little sauce. At least they didn't charge us for it. The sauce was good. The rice was a bit on the undercooked side. The chicken was fine. C ordered the Buffalo Strips $9.99. $10.99 with fries. This is a great deal. 8 large breaded chicken tenders for $9.99. An extra buck for fries. Heck of a deal. Grandma C ordered the Carolina BBQ sandwich. $12.95. She didn't eat it because it was chunked pork, not pulled. Now the bad stuff; First off, charging $4.50 for a Strawberry lemonade for my son is RIDICULOUS. Second, I think $7.50, $7.95 for a slice of cheesecake is too much. Especially when the whole cheesecake is around $50. And lastly, the Carolina BBQ sandwich is described as being made with pulled pork. It is not. It is made with pork chunks. Not very good for a sandwich. We told the manager we were not pleased with the sandwich but in the middle of our debate on the merits of pulled pork vs pork chunks the fire alarm went off. FOR 10+ MINUTES. (We learned from a server that the key needed to turn off the alarm was taken home by one of the new managers. So the fire dept was on it's way to turn off the alarm) I think a good portion of the guests left after a few minutes because the ear piercing blaring noise of the fire alarm was a bit much to take. We stayed. I was hoping to finish our conversation with the manager but he never returned. We also had hoped that the pork sandwich would be taken off the bill. It wasn't. And we hoped that the Mgr would buy a slice of cheesecake to make up for the sandwich. He didn't. We sat through that blaring alarm for nothing except for an "I can't believe you stayed" from our server. You know what? I can't believe we stayed either. I did find it interesting when the server mentioned about the Mgr taking the key home she told us they had 4 new managers. Hmmm. Wonder Y. Management & food; 2 stars.
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