I appreciated the time and professionalism from Curt Kemper and his manager Mark. They both explained things well. I also really liked how Curt wanted us to be happy. He made sure that both my wife and myself were happy. He was willing to send us to his sister store (Volvo of Tempe) since they had an SUV that we were looking for. Overall they along with the Volvo dealer were not pushy or obnoxious. They didn't have crazy fees that they add later to their internet prices.