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  • Visited the Crystal Shoppes store with a friend and bought a new handbag. Service from Oxana was Par excellence, however there was a mix up regarding expected arrival dates, as I had my purchase shipped back home. I called LV customer service, and spoke with Christian who sorted out the entire situation, ending in having a new bag overnighted to me so I would have for vacation, and the original package (which would not arrive for a week) recalled. All this and no charge for the overnight shipping! Bravo Louis Vuitton customer service team, with a very special shout out to Christian!
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