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  • To the older woman with short black hair that works here, because of you I will never be shopping at this store again. I went in to exchange a pot that was defective after explaining what had happened to a different employee over the phone. Both women were there when I went in to return it. The black haired woman was immediately put off by my request for a manager and turned her back on me while the other woman let me know it was her I had spoken with and started helping me. When the manager walked over the woman with black hair turned her back to me and told the manager that I used the pot on the stove which in turn meant I was lying when I told them it was defective. I only know this because I saw her say it in the reflection of the mirrored glass on the wall. The manager had no issues with my return and offered to exchange it out. I then watched the woman with short black hair walk towards the back of the store with the manager to get me another pot and once again watched her bad mouth me to the manager in the mirrored glass on the wall. Once the exchange was done with the second woman with blonde short hair and glasses, (forgive me I don't know anyone's names) I proceeded to put my pot in my bag and it made somewhat of a loud clanking noise as I put it in the bag. The woman with short black hair turned around and gave me the most disgusted judgmental look as if once again saying this is your own fault you idiot! I've never felt so disrespected by an employee of a store. She was so nasty to me for no reason. My return didn't affect her personally, it didn't cost her anything, it wasn't even her helping me but she made me feel so bad about having to exchange my purchased item and so uncomfortable why would I want to go back? I wish I would have spoken up and directly asked her if she clearly thought and was accusing me of lying to manager, why not say it to my face, but I left the store with my head held low with feelings hurt and feeling judged for something I didn't do. I appreciate what the other employee and manager did for me, and for exchanging my pot but because of this woman's behavior I will not be shopping here any longer.
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