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| - This place was absolutely terrible!!!!!! First of, the staff was rude. They gave us a Hibachi cook who couldn't speak English so he couldn't understand anything we asked him. I made reservations for 5 for the hibachi at 7. We didn't get seated until 7:45, and the waiter made us wait 35 minutes before we could be seen by the Hibachi cook.
He then added a group of 3 ladies to our party/table, so he could receive the 18 percent gratuity, which is added to parties of 6 or more. He gave us unclean plates, with hair on them. And I received an unclean glass with spots and smears all over it. The Hibachi cook was rude and racist. The waiter kept lying about when we were going to finally be served. Meanwhile, I had tickets to The Ultimate Michael Jackson Who's Bad Concert at 9:00pm @ The House Of Blues. By this time, when we get served it was 8:45. We wound up having to get our food to go, while still having to pay the dine in fee.
The Hibachi cook had all of the food prepared at 9:00, the time of our show. Meanwhile, the ladies who were added to our party had a terrible experience as well. One actually pulled HAIR out of her mouth! She pushed her plate away in disgust, and said she wasn't paying a dime for a meal that was seasoned with herbal essence. After examining her food, she found another long blond strand of hair in her chicken. By that point, I as utterly turned off. I pushed my plate away, and didn't eat another bite. The other ladies in her party didnt as well. Fucking YUCK!
We asked our waiter for the manager, because our entire party, including the ladies added to our reservations, wanted to talk to him. The waiter lied about how long it would take him to come, he said like an hour. We said, we were already late to our concert on behalf of this terrible experience, so we would wait. We continued to wait 15 more minutes, and my friend finally to the waiter to just tell her where the manager was, and she would go get him herself, he pointed her in a direction and lied about who the manager was. We finally got belligerent at that point. The manager finally showed up 5 minutes later.
We told him of our awful experience, from the point we got there til now. The waiter actually ended up screwing up the bills for the entire Hibachi table. I wound up having a extra bill of 91.40 when I only had 50.00 of food, and a Groupon worth 50.00. So I basically ate for free. After their remedial at skills tried to calculate our bill, they wound up giving me a bill for 37.25. I told them I'm not paying it, because it was incorrect. I had only had 50.00 worth of food, and a 50.00 Groupon for it. The bill said we had a group of nine people, when we had eight, but i had made resercations for five. We had to wait, about 25 minutes to get billed out, and get everything settled. We got a discount of 35 percent off of our bill, and a bunch of phony apologies. I wound up paying th e nine dollar gratuity
I have no clue what happened to the other ladies, because we were extremely late for our show. By then it was 10:12pm. Thank goodness, the review was delayed and started EXACTLY at 10:15, as we were walking into the House Of Blues! We had a Fabulous time there. I was glad I didn't trade out my first time customer HORRIFIC experience at Tomo, for the AWESOME one I had at The House of Blues. I was sure we missed the concert, but we didn't. And I was ecstatic, because I had those tickets booked since February!
Tomo is terrible, they are racist, they scheme, they are rude, and they are DIRTY AS HELL. WOULDN'T RECOMMEND YOUR DOG TO EAT SCRAPS OFF THE FLOOR AT TOMO. We should have just went to Wasabi! I will post pictures of the measly portions provided by the racist non-English speaking Hibachi cook. The portions were extremely little for this place to be so damn overpriced. I was extremely underwhelmed, and felt like I wasted 1 1/2 of my life at this racist hell hole! The added 3 white ladies to our party said it was their first time their as well, and we were just trading stories of great experiences at other Hibachi restaurants, and comparing them to our ratchet one at TOMO.
Definitely won't be back. They are disgusting and ridiculous!
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