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  • Ccrepair repaired my iPhone 5 screen and it was bowed out but just barely. The gap expanded and cracked the screen. Called and left a message right away but no return call. Called a second time same story. We decided to stop by during business hours and they weren't there. We thought they ruined our iPhone and closed down. We were finally able to get in to see them. They had originally told us that they guarantee their work. However when we arrived they told us that the problems were not their fault but that they would fix it for another 48 dollars. The discussion got heated and he insulted my wife telling her to learn her science. Whatever that means. We asked for our phone back and informed them we were dissatisfied. We also said we wouldn't refer anyone. We were told that was fine because they had plenty of customers. We aren't hard to please or easy to upset but the disrespect and incompetence of this company has really upset me. Horrible customer service! If ccrepair contacts me and offers me a complete refund then I will consider our slate clean and would take down any negative feedback. But until they change their attitude towards their customers I would not trust my device to them! You've been warned.
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