It's hard to review something as standard as getting your eyes checked and getting new glasses, but I'm going to give it a go anyway. This Lenscrafters is located in the Boulevard Mall off of Maryland (hello GHETTO). But it is the closest to me and I have been a customer here since... well, since my eyesight went to shit at about the age of 19.
I had lost my glasses almost a year ago and I had not had a check-up on my eyes for about 3+ years. It was time. So here's one thing that ticks me off and I'm not sure if this is just Lenscrafters or if it's just anywhere you go to buy glasses: WHY are all the glasses designer labels? I don't understand. They are glasses! I need them to SEE, not to make a fashion statement!
After I got my eyes all lasered and read the charts and all that jazz I went to pick out my frames. Do my eyes deceive me? Are all these glasses $99.95 or more? Why yes, they are, because they are Dolce & Gabbana!
It just seems unfair to me that all the decent frames come with a symbol on them that means I have to pay upward of $70 markup. All of the frames that are not designer labels are horribly ugly.
Anyway, I did find a decent pair and the customer service with getting them ready for me was fine. My mother and I browsed the mall for the 30-mins it took for them to make my glasses. Overall the customer service was good.