I've been here for the live cooking and loved it. I went last night to use my birthday certificate and found them to be really crowded, with a wait for everywhere. I was bummed, but I had to use my certificate that day. I got put on the list, but the hostess didn't ask which list I wanted to be on (chef's table or regular) and I assumed that meant I would get the first available. However, we went to check and she said that there was a wait for the regular dining and would I like to be on that list too. Well, yeah. I didn't come here to sit. I asked about the lounge area. It had a wait too. Basically you can go get a drink and take it back to the waiting area. Ugh, ok. Thankfully when we got seated, the server was really cool. I forgot his name, they don't seem to have name tags. He was great, the food was good, so the experience was saved. Just dealing with that hostess who didn't want to willingly provide information was a pain. I've seen perkier people working at Denny's. A place of that caliber should make better sure that people who are paid to make you feel welcome in that establishment at least smile.