I've been going here for the past five years and have been satisfied most of the time. My advice is to find a waxer that you can trust and never stray from them -- seems like simple advice but I've had to go through quite a few waxers to find some gems. I would suggest going to Amber, I've been going to her for the past few years and she's great. She's really quick and is easy to talk to during your appointment.