Im surprised that there aren't more home furnishing stores around Vegas. Where's Crate and Barrel, CB2, Jonathan Adler, hell even Ikea? Fortunately there if you look a little harder you'll find what you seek.
Being new to Vegas the Mr and I were in desperate need of home furnishings for our new place, in comes West Elm.. we've shopped at West Elm many times in Scottsdale and have had a mixed bag of service though the products were always top notch. This location (located behind the Green Valley location of Cheesecake Factory) has only been amazing when it comes to customer service. All have been helpful and hardworking.
So we bought rugs, lighting and an entertainment center. The entertainment center was delivered with a few chips in the finish but within 1 phone call they picked they picked it up and brought us a new one. Now that's great customer service!
While our place is getting there it's going to be a work in progress for quite some time. Im happy that there's a West Elm here, it really fits our style.