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| - I had a great experience at this place--as far as going to the dentist goes.
The check-in process went smoothly. Kayla kindly introduced herself at the front desk and took the time to point out what's available in the waiting room: TV, free wifi, iPads/tablets, magazines, and water. There really wasn't a wait time for me because my hygienist, Megan S., was already at the door to let me in.
Megan was great; very personable yet professional. She led me to my room, which had a great view of the street and the snow falling with the floor to ceiling window. Very different from the usual plain walls at a dentist's office.
She did her thing; very thorough (at times I wanted her to be done already!), but I appreciated the time she took to do my cleaning. She explained everything she was doing before doing it and told me what instruments she would be using next. None of the instruments were new to me, but it's nice to get a heads up that she'll be drilling in your mouth.
I met Dr. Anderson after an hour of cleaning. She was very well spoken and talked to me about her concerns, but ultimately, let me be the decision-maker on how to proceed. I feel like she really listened to me, my thoughts, and concerns and didn't push anything that I didn't think needed to be done. I really appreciated that.
The appointment ended with Rochelle, the patient coordinator, to talk to me about any treatment plans, insurance coverages, etc. She gave me detailed information on what I needed to know. It was a nice way to end the whole visit.
This place makes me not mind coming to the dentist.
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