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| - I called TOCA after reading up on their physicians online. It was hassle free to get an appointment within a very reasonable timeframe, which is not what I expected at all with a specialist. I scheduled with Dr. Harmsen and was pleasantly surprised at my first appointment how prompt everything was.
Dr. Harmsen is second to none. I began seeing him for shoulder issues. He always took the time to listen to my entire history and all of my concerns. After a lot of discussion where Dr. Harmsen provided me with all of the options and potential positives and negatives, we determined that surgery was the best route for me. He always takes the time to explain every test, every result and all next steps in a way that I can understand. I never feel like I am just a number to him, that I am taking too much of his time, or that I should have any uncertainty about outcomes. Dr. Harmsen provided me with all of the relevant information and made me feel in control, but with his expertise as guidance.
On surgery day, Dr. stopped in to talk with me and made me feel at ease. He showed me the implants he would use, explained the procedure and there were no unanswered questions. After surgery, he made sure that I was doing well while still in the hospital and made sure that I knew he was available if needed. Follow ups have been successful so far and it seems like I will be able to achieve the goals that we set in the beginning.
The main takeaway is this. If you want sugar coating, beating around the bush, or a doctor that isn't going to give it to you straight, Dr. Harmsen is not for you. However, if you want an expert surgeon with wonderful credentials, great bedside manner and the time to devote to you, I highly recommend Dr. Harmsen. He is a great asset to TOCA. And a bonus - his MA, Shannon, is AMAZING.
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