GREYHOUND IS DYING. Greyhound shouldn't even be operating as a business anymore, as it is not actually a business. They took my money and there was no bus. I got delayed 4 different times, watched them tell people to get off a bus to re-board then told the bus to leave without us because it was full. I asked countless questions and got no responses. The bus that I was finally supposed to get on never left because the driver WALKED OUT MID SHIFT. Literally the driver said he had to pee and didn't come back. The staff kept saying "maybe he fell asleep? He'll be fine" 2 hours later they cancelled the bus. THEN they told me to call a number to get a refund, that number told me to call someone else for the refund but then supplied me with the same number I had called to reach them in the first place. I sent an email and was told to call this phantom number again. I spent $200 to buy a plane ticket home because greyhound is such a mess and they can't even figure out how to refund my ticket. THEY ARE A DISASTER. DO NOT RIDE GREYHOUND. You ticket does not guarantee you a spot on a bus, and then screwing up their busses doesn't guarantee you a refund of your money. THEY ARE A SCAM.