I went there today and was the first appointment. I basically had the hot tub, sauna and steam room all to myself. The staff was courteous and asked if I needed anything. I purchased the Level I package (massage with Melissa and facial with Kayla) and they both did a great job. I truly recommend this place its very reasonable and you are able to use the sauna, shower, steam room, and hot tub before and after your services and take your time. All around good place for the price.