We went this morning as soon as it opened for my nieces birthday. It was not crowded at that time & all of the staff we encountered were super nice. What was disappointing was the amount of games that were out of order, & there was at least 4 times I had to find someone to help us because a game wasn't giving tickets or not working properly. I started feeling bad for the guy that was fixing all the issues, he was very nice each time I went to talk with him. Staff maybe it would be a good practice to test & make sure games are working properly before the doors open (this is what the guy that was helping us was doing but he was doing it as people were playing. Then he had to be interrupted to go fix something.).