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| - We live close by and have been here several times, we've always had good service and good quality food, which is why when my ten year old asked to go here for his birthday lunch today I was pretty happy to oblige. In addition to my 10 year old, I also brought my one year old son.
The service was subpar to say the least. As I was struggling with a stroller to get through the door the hostess glanced up at me and then back at her phone. A few minutes later a child was crying directly behind her and she looked up from her phone only to roll her eyes at another server.
We sat down and placed our orders, my son ordered the Tavern breakfast (which was fine) and I ordered the cheeseburger (which was not fine at all, and also lacking cheese). The service was very slow. I pulled the waitress aside while my son wasn't watching and said it was his birthday could we please get a scoop of ice cream with a candle at the end of our meal. She, of course, obliged however once we had eaten, we sat at our table without any service for about 15 minutes. I piled up our dirty dishes hoping someone would take them away and get the hint that we were ready to go. Also, at this point, my one year old had lost all of his patience and was starting to fuss and cry out.
Finally with the plates cleared, I asked for the bill politely. Another ten minutes rolled by with me trying to calm my overtired one year old and restless 10 year old. Eventually, I went to the bar to ask the manager (?) if I could simply pay up. She handed me a bill with the ice cream on it. I said I was sorry but it had taken too long and we simply had to go. She insisted that it was almost ready several times while I also pointed to my screaming child and said again, sorry but we have to leave. She takes off in a huff and tells the kitchen staff the order is cancelled, then comes back, grabs my credit card and starts inputting the bill amount. I ask why I'm paying for the ice cream, she yells "UGGGH! I I'm so busy I forgot to remove it,
Okay???!!" then grabs the bill from my hands and removes my card from the machine and throws it at me.
She fixes the bill, turns around and slams it on the counter as well as the machine. She threw my receipt on the counter without so much as a thanks. I was astounded at her rudeness and I told her so.
If you have children, as most people in Leslieville do, avoid this place like the plague. Also, if you care for good service or good food, just go elsewhere. I know I will.
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