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  • If you love your pets, do NOT take them here! We've had 2 appointments and both were horrible. Here's what happened . . . Appointment #1 - We arrived on time for our scheduled appointment. However, we then had to wait ONE HOUR in the waiting room before we saw the vet. While we waited, the receptionist asked us if our guinea pig has rabies. Are you kidding me??? Guinea pigs don't carry rabies first of all. Second of all, you need to learn about the pets that come into your clinic. Third, if this was a joke, it was NOT funny. Our next problem came when we heard a technician say the F-word outside of an exam room when she was complaining about a client. Not professional at all! Our final problem with this appointment was that vet promised to call us the NEXT DAY with our lab results. 3 days later he finally managed to return one of my many calls. Remember, he promised to call me the next day, not 3 days later. Meanwhile, the whole time we have a sick guinea pig that is not getting treatment for those 3 days. Appointment #2 - We scheduled a follow up for 2 weeks later. When I arrived with our guinea pig on time for our appointment, I was told our appointment had been cancelled. They "claimed" to have called me. However, they fail to realize that there's no lying about phone calls when you have an iPhone. My phone (the only number they have on file) does not show any Recent Calls from their office, nor do I have any voicemails from them. So, they lied about calling to reschedule which ended up wasting over an hour of my day along with the fact that I still have a sick little guinea pig that needed help. We have located a new vet who is now caring for her. I will never set foot in Four Legged Friends ever again!
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