We came in to grab a quick bite before a show next door. They were busy, but not all the tables were full. Someone brought us water and said our waiter would be right over. We waited about 20 minutes and no one came. At that point, we didn't think we'd have enough time to order and eat, so we left. It appeared to be the way they distributed their waiters. Some were standing around while one was running around.
The food and drinks we did see looked great, and the vibe inside was nice. But without any service, we couldn't stick around.