I received a coupon in the mail and decided to call and was able to get in the same day in the morning around 11. We had an appointment but there was a computer glitch and we had to wait about 20 mins no biggie had a few things to pick up anyways. So we are finally called in and things went great the photographer was friendly and professional. Best part is she got some great shots of my amazing kiddo! I left only spending 24 bucks and ordered quite a few sheets! Score! On top of it all since we had to wait she threw in some freebies!! It only takes about a week to pick up the pics. I cant wait! I will absolutely be coming back!