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| - Ah, the dreaded broken arm on an 11 year old boy! You guessed it. Monkey bars. I was at work! So this did not happen on MY watch! But anyway, a friend of mine in the medical field referred me to the Orthopaedics department, Dr. Greg White. It was difficult-VERY difficult trying to schedule an appointment over the phone and I found myself waiting for several minutes, becoming impatient and then calling back to try again. Well my relentless dialing paid off and I'm so glad. The hospital is so organized and streamlined in their processes, from the parking garage to the elevators, every step of the way, we were greeted, assisted and guided. They even have a automatic appointment confirmation call that reiterates directions and your apt time a couple of days before your set appointment. Onto the staff. I wish I could remember the names of all them, because each one was so helpful and patient. Adam gave ME a sucker because it was my birthday! And he had my son cracking up, anyone that has a kid knows how important it is that your kid is treated well!! The nurses that assisted with Scott's cast were great and very funny and sweet. Everyone genuinely seemed like they loved what they were doing and every kid that walked through the door. My son was probably the oldest the couple of times we were there, but there were some little kids, screaming and crying getting casts on and the staff never let out a sigh and just gently took care of all of them. I'd have to say Dr. White was my favorite part of the experience. From insisting that my son was going to get a pink cast because that was the only color they had, to cracking jokes about his monkey bar skills. He lightened the environment and we found ourselves laughing, smiling and having a good time in what could have been a very uncomfortable and scary situation. He explained every step of the process, he kept me informed and put my mind at ease when I would start to question or worry. He even told me that he would be doing the same thing if it were his own child's arm, which really helped me to feel at ease. We have another appointment coming up and I am honestly excited to take Scott back there! He loves it and so do I!
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