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  • Love the sandwiches here but am with others (see one tip in particular left in 2014) who have mentioned that something seems amiss and angsty between ownership and staff. I walked in and placed a to go order with an older gentleman who I believe is the Chris of Chris' Deli. He immediately walked back to start making the sandwiches. I sat down to wait and suddenly overheard a staff member lose his cool and snap, "Shut up. Just shut up. We bust our asses for you and you never even say thank you." Now on one hand, it's not cool to do that in front of customers. On the other hand, it's not cool for someone to be so frustrated at work that he feels he has to say that at all. The staff member came to the register to ring up another customer who was waiting and was very nice to him, and the staff member was very nice to me -- efficient, said thank you, and didn't act perturbed. I related the whole incident to my boyfriend who was surprised and said Chris had always been very nice to him whenever he was in there picking up an order. So what gives? I have no idea what was said to the staff member. Does it take being kind of a jerk to keep a restaurant going since 1979? Probably so. Best pancake house I ever knew was run like an authoritarian regime, but employees stayed on there for years and the owner was a figurehead in the community. I don't want to feel sorry for the people who work at a place -- it makes me question what I'm supporting with my dollars. Does someone need a vacation? Management and empathy training? To just retire? Selfishly I don't want Chris' to close. The food always is great and super affordable. Here's my thank you to those who put in hard work. I hope I'm not the only one who says it to them.
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