I've been to this shop before with my mom and we've always loved it. Everyone is so nice and they don't try and take advantage of you like a typical auto shop might. The most recent time I went in, I was just getting a smog check. I only waited for a few minuets and when I was called out by the mechanic to be told if I passed smog or not (thankfully I did) he was beyond kind and told me he was sorry I had to wait, due to an impatient customer they assisted before me although I was supposed to be helped first. He apologized and even gave me the smog check was on the house. I will definitely be going back here!