Despite the bad reviews, I decided to take a chance on this dealership. I was pleasantly surprised. Caesar was helpful and straight forward. I'm usually pretty good at detecting BS and I didn't get the feeling that he was trying to take advantage of me. I am mostly pleased with my bright yellow Mazda Protege5 and the painless experience of purchasing it. As always, I recommend thoroughly vetting any dealership you chose to engage in business with. But I wouldn't let past reviews discourage you from taking a chance on this place.