Want high prices for regular bar food with non-existent service at a high end resort? Then come to the Lobby Grill. The only reason people come here is because it's in the lobby. They pigeonholed that market. Good for them. When you have no competition, you can apparently do whatever you want. That includes charging a lot and taking hours to serve customers, while never checking in with them throughout their meal. I waited an hour for my food, later to find out my waitress forgot to place my order with the cook.