DO NOT USE THIS COMPANY! Placed an order at 6:30 AM for an anniversary. I hadn't heard anything by 1:30 PM so I called twice. There wasn't even a message on their answering machine. What company doesn't have a message greeting when they can't answer the phone? Finally at 4 PM I get a text saying their van broke down. I texted back that if it takes much longer there is no point since most of the day is gone now. Her simple response back was "Do you want us to cancel it?" I asked her why she couldn't have let me know earlier that there was a problem. Her response was "We have been so busy I'm sorry" Nobody is too busy to take a few seconds to let a customer know there is a delay. The bottom line is I waited all day for no delivery and horrible communication on their part. They said they would refund my money but they can't refund an anniversary