Usually I really enjoy my visits, but unfortunately this time I did not. My father-in-law took my wife and I out for my birthday dinner and HuHot was my choice. Even though the drive was a hour each way, I thought it would be worth it.
We got there at about 5:00 pm. We were seated right away, but instead of putting us at a table that could fit 5 people, we were put at a booth/chair table meant to seat 4. The server then just grabbed a chair and put at the end of the table. Other than that our service was good. The waitress made sure to stop by every once and a while and make sure we were doing ok.
When I went up to the meat/veggies is where things really went downhill. All of the meat, veggies and sauces needed to be refilled. There were no pad-thai noodles and they were out of chicken and beef. There didn't seem to be anyone that was in charge of making sure things were full. The veggies were hit or miss and there were several sauces that were almost gone. There were also veggies and sauce ALL OVER the counters and the floor. It looked like they had just served a bus load of hungry football players and didn't bother to clean anything up.
While we were there it started to get busy and they got backed up on the grill, they seemed understaffed in the kitchen and over staffed in the dining room. All in all, I know they can do better at HuHot, I just wish their off day wouldn't have been a birthday celebration with family.