Here's my problem with this club; they seem to have an incompetent group of teenagers running this place. The girls at will call seem very confused. The staff inside is aloof.
I went there with a group of friends to see Chris Delia. 4 tickets and only 3 of us were there as we were waiting on the 4th to arrive. The girl at the door told us we would have to wait for our 4th person to show up for our entire party to be seated. Then she proceeded to make jokes that were completely lost on us. She giggled and cackled the whole time, almost seeming as though she was directly making fun of our situation, which we didn't find funny since we arrived early for good seats. We waited for a couple minutes and were greeted by a server who showed us to our table, even though our 4th was still not there, she informed us it was fine and we could wait inside at our table for her. Which was cool. I don't understand why that's such a big deal anyway.
The servers there deserve to be paid more. They hustle and are very friendly and efficient.
This club needs to find a new staff to handle the tickets. One of my least favorite comedy clubs for this reason.
Once the Laugh Factory opens in Scottsdale, I'll take my business there. Hopefully they'll employ people who actually know what they're doing.