I visited on January 24th because they had a birthday promotion going on. A meal free when you make a reservation on their Facebook page. I followed their instructions but they never replied on whether they had written the reservation down. I showed up and asked before ordering if it was ok. The man at the door said it was ok and I was seated and served by a different man.
I ordered the chicken fingers with a side of poutine and an ice tea.
Once I was done I let my new server know I should be getting the meal free but would pay for any extra like the poutine and the ice tea because those probably weren't included. He said he had no idea what I was talking about and that I should've waited to be invited before coming in for my birthday meal. I showed him the conversation and he said that because they didn't answer I shouldn't have shown up. His hands were tied and he couldn't anything about the promotion.
He even laughed as I was explaining it. I'm not sure what he thought was funny but he informed me that they don't do the free meal on your birthday if you're alone. Thanks for shaming me there. I'm allowed to get lunch by myself. No need to make me feel awful.
While paying I at least got to use my 20% card. He laughed at that too. Bro, I'm a university student. I'm pretty sure that's your target clientele seeing as your menu is 5$. So maybe don't laugh. He even punched it in wrong because 20% of 9.96 is $2 off not $1.
Truly awful management. And the server was the same I had last time. He's polite in a brash way. Makes you feel like he's only doing it because it's his job. Not because he's actually a nice person.
It's not like this is the only place with 5$ meals anyways. You're better off elsewhere. Food like theirs is sub par compared to everything Montreal has to offer.