As soon as we walked in, the clerk Ashley greeted us even though she was helping another customer. And when I asked her where was the tape I wanted to purchase, she offered to tape up the box for me! The store was clean and very neat. Once she was done with the other customer she promptly taped up my box, offered me a receipt, and we were on our way. A very seamless process. This is so refreshing after having bad experiences at other competitors of theirs.