I went into Diamonds Direct to pick up my wedding band and had a great experience. I met Mark, the manager, and he was very kind and welcoming. My wedding band was everything I was expecting and more. It's perfect, and I can't wait to wear it for the rest of my life. My fiance is still looking for his band, but I felt like we made good progress at Diamonds Direct. He got a Tag Heuer watch for Christmas that needed some links removed. Although it didn't come from Diamonds Direct, they were happy to remove the extra links while I was waiting to pick up my order.
I've mentioned this previously, but Diamonds Direct does have a beautiful and extensive inventory of diamonds. I will definitely be back if I find myself in a position to splurge on diamonds in the future :-).