I really wished I would have seen these comments before I bought an Amazon Local Deal! I can't get them to call me back at all! Their voicemail greeting says "will get back to you in 72 hours, which I find absurd, having run my own company, but it's been two weeks of nearly everyday and I haven't heard a word! Do not use this company - they lack professionalism, common courtesy, and organizational skills. Apparently they don't want much business either!