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  • I've gone to this Ulta quite often since it's super convenient, but probably will not be returning. The staff aren't very welcoming and are more concerned with talking to each other rather than helping the customers. Literally everytime I've been here, I've never had an employee ask me if I need help finding something. The shelves aren't stocked very well and they always seem to be out of products I'm looking for. The girls at the register aren't friendly and act as if they're being put out by helping you. I've had to remind them more than once that the items I was purchasing came with free gifts (which is part of the reason I bought those products anyway) or were supposed to be on sale. After working retail myself, I would expect employees to know what sales and deals are going on in their own store, as well as basic customer service. They never offer free samples like other Ultas I've been to. The location on Stephanie seems to have better service and I always walk out with many samples to try out. It's such a shame because I really do love Ulta's products but I think I'm better off just ordering them online.
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