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  • So, I come in order my food go sit down and wait. 10 minutes goes by when a server comes over and says sorry we don't have the soup you ordered. Okay, I'll order another soup. I go sit back down and she comes back again and says oh we hadn't changed the soup menu yet. It's 11:50am I can't be the first person to order soup. I ask for a manager and request a refund. His response is ok. Never offers to make sure that I'm a return customer never offers any resolution to my frustration. Just says ok here's your money. Manager should try to make it right not just let a customer storm off. I was never disrespectful or foul word. Poor management.
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