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| - Truly the most awful Filipino eatery in Las Vegas, hands down, and here is why.
Service: The worst part. Extremely slow and rude. These ladies have no idea what they are doing. My wife ordered the crispy lechon, rice, and bopis. The lady had no idea to work the machines, and got the weight of the order wrong. We asked for a half pound and she tried to give us over one pound. My turn to order and my frustrations began when I had my food and was trying to pay so I could eat with my wife.
The cashier completely ignored me. She looked at me, walked away, grabbed a clipboard and started filling it out. Didn't say she would be with me shortly, no smile, nothing. I timed it and after six minutes I've had enough and placed my tray back in the counter and told them I was leaving. They just looked at me and kept working. At least three of them heard me voicing my frustrations and none of them cared, at all. Oblivious to the fact that they are losing business. They were all running around like headless chickens and guess what? I went to Chowking and got something to eat and about eight of them were across from them on break.
They are more concerned with their breaks than they are giving any level of service. While I was standing in line, one of the workers asked another for help and the other one blew her off to take her break.
There is no organization. There is no teamwork. There is no passion for their job and giving service. There is definitely passion about ignoring customers and breaks though.
On top of that, my wife's lechon was burnt and the rice mushy. Any Filipino with a sense of pride and work ethic would be ashamed to work here or even be associated with Grill City. Never again.
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