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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-01-16 00:00:00 (xsd:dateTime)
itemReviewed	Aptive Environmental
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I signed up with them because I had a problem with carpenter bees. The salesman said since they were going to be doing more business in the neighborhood, we'd get a discount on the first treatment. Be aware, this is a 1 year contract for 4 treatments. Even in NE Ohio, they come out in the winter to spray for insects. Ummmm...seems kind of pointless to me, but I didn't consider that when I signed up. Shame on me. Admittedly, I haven't seen much in the way of bees after that, but spraying when it's raining and/or snowing seems the height of stupidity. But undaunted, they come anyway. I was gone for about 7 weeks this past fall, and they repeatedly badgered me by phone and email while I was away to say I HAD to let them spray on schedule. When I asked if they could just bump it back a month later, they said no; they would come and spray what they could reach (only the front of my house, since the rest of the yard is fenced in). They would charge me for the entire service and it was up to me to make arrangements for them to come finish the job after I returned. They are very thorough about spraying everything, including windows and edible herbs (eeek!) When I needed to call for a make-up appointment (one side of my house was inaccessible) during the January spraying, I called repeatedly one day and was told by their 3rd party answering service that someone would call me back "soon". After waiting around for about 4 hours, I called back and got someone else at the answering service and first he said they were very busy and would call me back "soon" then said, oh wait, no they're not in the office today for MLK day. While maybe that's not on Aptive, they should probably be sure that the people who answer the phones while they're closed actually know when they're there and not. Summary, the people who have been out are nice, but the business model is expensive, and excessive. Before you sign up think about whether you would really call a pest control company to treat the outside of your house 4 times a year, and whether it makes sense to you to have them spray in November - April.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Pat

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