My original consultation appointment was at the Gilbert location as the appointment got closer I received texts and calls. Then I received a call that they needed to change the location to their Scottsdale office which is 40 min away I agreed then I got a call they needed to cancel I felt like this was a sign and told them never mind but they changed their mind to cancel. Dr Patel is very direct and informative his pa kelly was a little annoying to me she felt very up tight. Libby who does billing is sweet and went over everything with me.