I have only ever eaten Passione's food because we use orderit .ca at work and they are frequently one of the options (there are usually about 3 options), an option that I try to avoid like the plague because of all of my terrible experiences. Unfortunately last night the options were Passione and Peartree, which in orderit land is like choosing between syphilis and gonorrhea; last night I went with syphilis.
I ordered the item (a sandwich and can of pop) that seemed the least complex because I know that the only things Passione excels at are screwing up your order and making bad food. Well they didn't deliver the pop, nice work, and the sandwich was wilted and uninspired, but was at least edible.
I am giving them the benefit of the doubt (i.e., two stars rather than one) only because I figure it has to be better to eat in the restaurant and some of the blame falls to the delivery process.