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  • If I could give minus stars I would. The service there is the ABSOLUTE WORST!!!!!! Now I am in the middle of packing to move to Portland but I am taking the time out to write this review because this is how bad this place is. I have been to Mrs. Whites on several occasions and the service has always been pretty crappy but today took the cake. Breakdown of events: 1.Call in my order at 5:30pm. The woman that answered the phone had no business telephone etiquette at all. 2. Arrive at Mrs. Whites after going through the maze of the light rail and one way traffic...I digress that is not their fault. Anyway I walk in and I am cheerfully greeted by a young lady that is sweeping. A woman (I am sure the one that answered when I called is on the phone). She is on the phone with her boyfriend calling him out for cheating on her. Using all sorts of profanity while doing so. 3. I state that I am there for the to go order and that is it. No one says it will be a few more mins or anything. Now mind you I live on 10th St & Camelback so travel time to Mrs. Whites should have been sufficient time to prepare...fried fish, mac and cheese and mixed greens. 2 of the 3 dishes are cooked already I am sure. 4. I wait for about 10 mins when a older gentleman that works there reminds the phone lady that I am waiting for my order. I assume she is the cook. Well phone lady never even started my order. She did not start my order until 10 mins after I walked in the door and she was done calling out her boyfriend on the phone. 5. In my 30 mins of sitting and waiting. There were 5 employees there and the owner was one of them. He did not acknowledge me or anything and sat across from me watching tv and then left. Why does it take close to and hour to make my order with that many people there in the kitchen? 6. My food finally arrives, only to be dropped down in front of me...no words...just nothing. So I leave my $10.18 for my meal as it states on the website since nobody came to take my money. Bad enough I have to wait for my food but I be da@#$ed if I will wait for you to come take my money. So I left. 7. I barely get my foot in the car and phone lady is out the back door saying that I did not pay the total for my meal. I said that the website said the meals were $10.18. She tells me that the price on the site is wrong the meals are now $14+. So I give the extra $4. Now why could she have not been that quick with making my food? So save yourself the time and headache of this place. It is not worth it. I don't care how many celebrities or what Food Network show they were on. I have been to plenty of famous soul food places in Harlem NYC and never would anything like this ever happen. If you have a jones for some soul food check out Lo Lo's in Scottsdale. The food is basically the same and the service is excellent.
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