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  • The worst experience I've ever had. I went out to lunch with a group of coworkers. We intended to go to Defalco's, but due to a long line we decided to go across the street. Wrong mistake. We walked in and placed our order. As I went to fill up my drink, we received our food. When I sat down to eat, I noticed there was something in my cup. I used my fork to fish it out, and fished out a cricket. I immediately asked for a refund, and the lady insisted to provide a refund for my drink. I demanded a full refund and returned their food. At this point the lady showed the manager the cup and the manager apologized and provided a full refund. She offered to remake my order and give me a new drink to which I declined. My coworkers realized that I was returning my food and stated they didn't want to know what happened. I respected their wishes and let them finish their food. They did state that their food was good, especially the orange chicken. Neither one of them was happy with me after I told them why I didn't start my meal.
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