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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-01-04 00:00:00 (xsd:dateTime)
itemReviewed	Riviera Hotel & Casino
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Horrible - Stay Away - Don't even consider - take your night stay and money somewhere else!! This hotel needs to be the next to shut down. We stayed for New Years weekend and here is the results - Cons: 1. Horrible Customer Service from front desk and Hotel Manager and house keeping. It's a do not care attitude. Perhaps they will be closing soon and know they are short timer. Once you check-in you can not get ahold of them via telephone. We had a employee tell us they need a dedicated person to just answer hotel guests and for them. 2. 35 minute check in time. 3. Can't use luggage racks to roll to your room. 4. The room had holes next to the toliet, mold on the shower ceiling, cabinet was broken. Took 4 hours to get toliet paper from house keeping after four calls to house keeping. We had a newer remodeled room that looks like that just put a bandaid on it to seem like they redid it completely. Major painting and updating still needs to be done on the rooms. Sheets don't fit the bed size, so you spend the whole nite trying to keep the sheets on. 5. Hotel did not disclose check in charges or preauthorizations at checkin in dollar amounts - so you never know what they charge your credit card and they seem to think its some big mystery and don't know either. 6. Food court area smells horrible and the food for most part looks that way also. I would never eat there just due to the smell. 7. Car elevator made you feel like your in the twlight zone and only one was working on checkout. 8. Casino floor is laid out very odd and we felt it had no clear layout or direction in mind. Floor is uneven at some places. Buffet did not look good at all. Checkin area was moved without informing us when we booked the room. 9. We got a laugh looking at all the strange people - kind like "these are the people of Walliemart music video/website". 10. We went to the V. Williams concert inside a flat convention center. The seats were so horrible to sit in that I still have back pain from them. Not to mention some handicap person in wheelchair higher than the seats was sitting right in front of us and we could not see the concert very well. Not to mention every minute someone was walking down the aisle way. Then we had gabby people next to us the whole time and getting drinks every 5 minutes. The concert was half full by mid-way and the band mentioned how old the hotel looked to them - which we felt was quite funny. Pros: 1. Member Services Management did resolve some issues we had and went above and beyond to help me out. 2. Steak House was pretty good to eat and had a good atmosphere. 4. Mcdonald's is close by. 5. Monorail is in walking distance from the hotel. 6. New Years dinner was amazing - they did a awesome job on that.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Stephen

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