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  • Huge let down and it went like this: My spouse and I arrived on a humid and hot Saturday evening at 7 p.m. We were seated immediately, without a reservation. As we were being led to our table, the first thing we noticed was that the AC clearly wasn't working--it was damp and hot inside! After waiting about 10 minutes, our server arrived to take our drink order. This poor guy was dressed in long sleeves and black dress slacks; he had longer hair slicked into a ponytail along with the fact that he clearly hadn't shaven in ages. And--he was just drenched with sweat. Ugh. After we ordered our entrees (prime rib for me, steak frites for him), we eagerly went to the salad bar. Barely average--Hometown Buffet would've been better and likely fresher. Everything, and I mean everything appeared to be from a can (perfect little cubes of ham, chicken, whatever) and the most pale, pink, quartered tomatoes. Wisconsin is full of fresh, delicious produce this time of year; it clearly was not apparent on this salad bar. Also, no bacon, croutons, garnishments, etc... When my prime rib arrived, I was pleasantly surprised--the plate looked beautiful, with a nice, medium-rare slice of prime rib along with garlic mashed potatoes and 3 stalks of grilled asparagus. HOWEVER: I thought it was very odd that my prime rib came with a liberal sprinkling of salt and pepper that was freshly applied on top. I cut into it and took a bite--it was not medium-rare. It was almost well done inside! Although the top was reddish/dark pink, inside it was gray--like it had been cooked all the way through! Clearly my prime rib had been MICROWAVED. It was flavorless. I ate a few bites and took the rest home for my dog (seriously). My garlic "mashed potatoes" was a baked potato that had been smashed with garlic powder on it. It was in no way marginally reminiscent of mashed potatoes in any conventional sense. No creaminess, no butter--just solid chunks of a baked potato. No lie--a baked potato that was literally just smashed up on your plate with an odd garlicky taste. My spouse, who had the steak frites, fared no better. His "steak" was like the sole of a shoe--it was thin, difficult to cut and full of tendon. He gave me a bite (I was so hoping his dinner was better than mine) and I could not chew it; I had to spit it out. He was unable to finish it. His frites were the highlight of the meal; they were very, very thin and crisp with butter and cilantro sprinkled on top. As we were finishing our meal, at approximately 8:00 p.m., we looked around and noticed that the restaurant was completely empty and only two people were sitting in the bar area. Wow. The only thing that makes me not feel utter contempt for this place is our poor server--this guy did as much as he could right, but the look on his face spoke volumes. He clearly knew that this was all sub-standard, but he did his best anyway. To sum it up: This place will be closed soon, just like it's predecessors.
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