My dog had a cut no bigger than an inch.... It will now cost me a total of $900.00!!! They decided to put stitches in WITH OUT A DRAIN TUBE , didn't clean the cut for crap and now it is infected!!! In addition the work looked like a 3rd grader just learned how to stitch. I could look past a few mistakes but what pushed me over the edge was their horrible customer service. Had the guy working the front desk TRIED to understand or help i might have understood. He stated that the report "clearly states" this could require more visits at additional costs!!! His attitude was "we are not at all responsible and its now your problem"!!! I paid $500 for 4 stitches and now spending another $400 at my vet to have it done right. Had i not gone to these idiots it would have only cost me $150 if it even needed to be done in the first place. Over all experience high priced, un-experienced doctors, and bad customer service.